1The app and the developer
This page is about Parivar, the family tree app for Android and iOS, and it applies only to Parivar accounts. Parivar is developed and published by AIQNova Private Limited, Mumbai, India. It explains how to delete your Parivar account and what happens to your data when you do.
2How to request deletion
You can delete your account yourself, from inside the app. No email or phone call is needed:
- Open the Parivar app
- Tap your profile photo at the top of the home screen
- Scroll to the bottom of Settings and tap "Delete my account"
- Export your family tree first if you want to keep a copy — this is offered on the same screen
- Confirm by entering your PIN
- Your account is closed immediately
If you no longer have access to the app
Email grievance@aiquantnova.com from the address linked to your account, or write to us at our registered office, and we will process the request after verifying your identity.
AIQNova Private Limited
101, 1 Floor Dol Bin Shir, Janmabhoomi Marg Fort, Mumbai G.P.O., Mumbai, Mumbai- 400001, Maharashtra
Email: grievance@aiquantnova.com
3What is deleted, and what is kept
When you delete your account, this is what happens and when. The same timings are set out in section 7 of the Parivar Privacy Policy.
- Immediately: your account is closed, you are signed out on all devices, that mobile number can no longer sign in, and all Parivar data on your device is erased
- Within 30 days: your account record and your encrypted family tree data are deleted from our active systems
- Within 90 days: your data is removed from our encrypted backups
- Kept longer only where the law requires: a minimal record that an account existed and was deleted. This contains no family-tree content.
Information you had shared with relatives: relatives you had shared information with keep their own copy on their own devices, which we cannot delete.